Vitality Call is a single service: a daily conversational check-in with every enrolled patient, structured summaries back to your team, and escalation you configure. What changes is what it does for your organization.
Value-based care lives or dies on what happens between visits, which is exactly where most organizations have the least visibility. Vitality Call gives your care management function a daily conversational touchpoint with enrolled patients, at a cadence no outreach team can staff.
Medication status, sleep, nutrition, mood, and patient-reported symptoms, captured the same way every day across the panel and delivered as reviewable summaries.
A skipped dose or a new complaint reported the day it happens gives your care managers the chance to act while options are still simple.
Sarah handles the daily outreach volume. Your nurses and care managers spend their time on the patients the summaries say need them.
Patients see you a few times a year. Sarah talks with them every day, as an extension of your practice, and brings back what you'd want to know: how the new medication is sitting, whether the symptom you asked about has changed, what they've been meaning to mention.
Daily summaries mean you walk into an appointment already knowing the month's story, and patients arrive with their questions already noted.
For concierge and membership practices, a warm daily check-in is a tangible, daily expression of the level of attention patients are paying for.
Ask Sarah to check on something after a visit, a new prescription, a recovering knee, and it gets asked about every day, with the answers routed back to you.
Most home care clients get visits a few days a week at most. Vitality Call covers the gaps: a daily check-in on non-visit days, with anything notable routed to your coordinators, your caregivers, or the family contacts on file.
Your agency stays informed every day of the week while staffing the visits your clients actually need.
Daily summaries help coordinators direct caregiver time toward the clients whose reports are changing.
Offering daily check-ins alongside in-home care is a concrete answer to the question every family asks: what happens on the other days?
We're working closely with a small number of ACOs, practices, and care organizations while we build this the right way and earn our evidence base. If your organization wants a daily connection to its patients, we'd like to talk.
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